A website warranty that actually means something
Launch day is not the end of a project. Real-world traffic, new browser versions and unexpected user behaviour reveal issues that testing missed. A warranty means you are not left alone with them. At Creative Tech Park, support and warranty are built into the price of every development project, not sold as an extra.
What is covered
Three months of free support
After launch we provide free support for bug fixes and small updates on your website, so early adjustments do not cost extra.
One-year free warranty on web and software development
For one year after delivery, defects in the work we built are fixed free of charge, and if your site is damaged or data is lost we restore from backup at no cost. This applies to projects built by Creative Tech Park under web development and software development.
What a warranty does not replace
Warranty covers defects in what we built. It does not include new features, redesigns, content changes beyond the support period or problems caused by changes made by third parties. Software also needs regular updates, backups and security monitoring to stay healthy, which is what website maintenance provides. If something urgent happens, our website repair service is available 24/7.
Why we offer it
We offer a warranty because we are confident in our work and want a long relationship with our clients. After more than a decade and thousands of projects, we would rather fix an issue quickly than lose your trust. Exact warranty terms are confirmed in your written proposal.
Warranty FAQs
Still have a question? Call +880 1639-200002 or message us on WhatsApp. We answer 24/7.
What warranty do you offer on websites?
Every web and software development project includes three months of free support and a 1-year free warranty, including restoring a backup at no cost.
Does the warranty cover websites built by other companies?
No. Warranty applies to projects built by Creative Tech Park. For other websites, our maintenance and website repair services are available.
What happens after the warranty ends?
You can continue with an optional monthly maintenance plan covering updates, backups, security and support.
Does warranty include new features?
No. Warranty covers defects in delivered work. New features and redesigns are quoted separately.
Where can I see the exact terms?
Warranty terms are written into your proposal and agreement. Ask us for details when you request a quote.
Start your project with a warranty behind it
Tell us about your project. A senior member of our team will call you back, usually within the same working day, with honest advice and a fixed-price proposal.