Any user or customer must accept these terms of services written bellow before purchasing any services from Creative Tech Park.

Domain
When you request to purchase any domain name, Creative Tech Park acts as domain registrar agent for you. You have to pay a non-refundable registration fees according to the domain name registrar. We are not responsible for any misspelling of the domain name.
Any domain registered or purchased via Creative Tech Park is subject to the terms and conditions of use applied by the relevant naming authority; ICANN in the case of .COM/NET/ORG and Nominet in the case of domain names ending with .UK, you have to ensure the agreement of terms and conditions and that you comply with them. You cannot file a claim against us in respect of refusal to register a domain name.
We will not transfer any domain to another provider unless full payment for that domain/ service has been received by us. You have to pay for all the Services that will be in accordance with the scale of charges and rates published from time to time by us on our web.
If you fail to pay any due bill before specified date, we may suspend the services or terminate without any prior notice. We cannot guarantee the renewal of an expired domain after it falls under the domain redemption period.
If you break any of these terms and conditions and you and cannot resolve it within seven (7) days, we will terminate all of your service with no refunds.
After termination of this Agreement we will have the rights to immediately block your Web Site and remove all data located on service. We will have the rights to delete all data but we may, at our consideration, hold such data for certain period as we may decide to allow you to collect it subject to payment in full of any amounts plus fine payable to us.
You are solely responsible for any content uploaded to your domain. You are also responsible for any claiming regarding the content violation rights.
If you are not satisfied with any of our service, please contact our support department who will take necessary steps to solve the situation. There are no refunds after the 30 Days period for any service.
You cannot get a refund for .COM, .NET, .ORG or any other domain names, SSL Certificates, Domain Transfer In fees, Domain Transfer Out fees, or any other products or services provided by Creative Tech Park through other companies. If you are a VPS client, then you cannot have any refund for any reasons.
You will not be eligible for refund if Creative Tech Park terminate your domain/ hosting or other services because of any violation of our User Policy or any other violation of our Terms and Conditions. This does not affect your service rights.
If any user purchased a service under a promotion or use a promo code for discount, those services will be excluded from any money back guarantee.
Domain must be renewed every year before 1 month of expired date. Otherwise client must pay additional fees according to the renewal rules.
Any funds sent to Creative Tech Park which are in excess of the amount owed can only be reimbursed in credit and cannot be refunded.
All payment will go to “Creative Tech Park” account via account pay check or bank deposit.

Hosting
The Service is provided to only any authorized persons or organizations. Any use of the service is subject to all of these Terms and Policies listed below. If you do not agree these Terms and Conditions, you must cancel your active account immediately and should not use thereafter or should not attempt to use our Services.
Prices and Charges - Creative Tech Park provides the use of cPanel and domain control panels to you free of charge.
Backups - Creative Tech Park take daily backup and backups are not guaranteed. We take these backups strictly for our own use if there is a case of a server failure. Creative Tech Park recommends that clients backup their data to their personal computers or storage servers. Clients are responsible for their own data. We do charge $50/one time for backup restoration.

You have to agree to comply with our all Terms and Policies. If you violate any Terms & Policies, Creative Tech Park has the rights to suspend or terminate your account.

You agree that Creative Tech Park has the right, to suspend or terminate your account, with or without notice upon the first or subsequent occurrence of any of the following

* Using our Service in a way, which can violate of any applicable statute, law, court order, tariff, regulation, or treaty.
* Hosting websites dedicated to pornography. You can use legal adult content but cannot use our service to promote pornography.
* Using your hosting as a file or image hosting server/service.
* Using the Service in an attempt to break security, hack, or phishing.
* Uploading, linking to or storing pirated apps, warez or cracks.
* Assisting in or directly distributing copyrighted material.
* Excessively using the Service in such that it limits the bandwidth of others.
* Providing incomplete or fake contact details, including name, postal address and telephone number.
* Using our hosting/domain to run server programs, including mail servers, IRC servers, game servers, ftp servers, Web servers, or streaming audio/video servers.
* Using our domain/hosting for mail bombing, mass instant messaging.
* Using our hosting to store over 50,000 file.
* Attempting to change any information with email other than your own.
* Using our service to harass anybody, whether through frequency, language, or size of messages, either with website content or email.
* Using the service to host phishing content.
* Security - You have to agree not to trespass or try to access private sections of any Service. You agree to notify Creative Tech Park immediately after you become aware of any suspicious use of your account and/or any breach or attempted breach of security on the Service.
* Intellectual Property – We Creative Tech Park does not take any action to review any content that are hosted on any service. Any copyright complaints can be sent to Creative Tech Park.
* Continuing a specific identification of the allegedly infringing material and the location(s) on Creative Tech Park facilities where the materials are to be found. Upon receipt of such written notice, Creative Tech Park will expeditiously remove or block access to the allegedly infringing material, and provide notice to the person who had posted that material.
* You agree that, should you use the our service for any voice communication operation, then Creative Tech Park is not liable for any connection loss or drop in service quality.
* You agree to be liable for any hazardous activities which results in damages to Creative Tech Park as a result of any violation of our services. These damages include, system shut downs, system attacks or data flooding, and loss of peering. You agree that Creative Tech Park may sue you for these problems in court.
* Warranty - Creative Tech Park does not agree to give any WARRANTIES, INCLUDING TITLE WARRANTIES, and NON-INFRINGEMENT etc.
* Any service or software PROVIDED TO YOU BY Creative Tech Park is base on availability. Creative Tech Park never gives any warranty of error free software.
* Hosting must be renewed every year before 1 month of expired date. Otherwise client must pay additional fees according to the renewal rules.
* All payment will go to “Creative Tech Park” account via account pay check or bank deposit.

Resource Usage

User may not:
Use over 10% of system resources for longer than 60 seconds. Over 20% system resource allowed on premium hosting only.
Run any instant messaging service that requires server resources. Remotely-hosted services are fully allowed.
Run any bit torrent application, tracker, or client.
Run rapid leech plug mod.
Participate in any file-sharing/peer-to-peer activities
Run any gaming servers such as CS-GO, half-life, battlefield etc.
Run cron entries with intervals of less than 20 minutes
You may take backups on your own using your account from control panel however these may only be stored for up to 7 days. Please download backups to a local pc and remove them from your hosting.

VPS CPU Usages:
Client have to agree not to run any processes on his or her VPS which can create a CPU load above 0.9 on the VPS for an extended period of time. Or if any there is high CPU load on the host node for an extended period of time. Excessive CPU usage may result in a reboot, shutdown, and/or suspension of the VPS regardless of the time lapse involved.

Governing Law
These Terms and Policies are governed in all respects under Bangladeshi laws and International Law

Cancellation Procedure
If you choose an immediate cancellation that means your service will be terminated with 24 hours of submitting the form.
It is your responsibility to ensure any payment gateway subscriptions you have setup are cancelled.
No other forms of cancellation are accepted.
You must submit the cancel request before the invoice for that billing cycle is due. Otherwise the invoice will be due. You can only submit cancelation request if the account has no due invoices.
If you have a dedicated server, you must submit your cancellations request minimum of 15 days prior to the renewal date or you may be charged for the next billing period.

SEO
Creative Tech Park will guarantee that Client’s website will appear on the first page of a search engine within a projected time period. The time period heavily depends on the type of the website and content hosted in the website. If Creative Tech Park fails to achieve this goal within that time period, we agree to work on further optimization services for free until the website is listed on the first page. In any circumstances Creative Tech Park will not refund money paid for SEO.
Clients have to pay advance payment of 100% every month.
Client must provide all keyword/ content/ guideline/ idea with work order before starting the optimization.
All payment will go to “Creative Tech Park” account via account pay check or bank deposit.

Website Development
Client must deliver all the necessary contents (Welcome Note/ Images/ About Us/ Terms & Condition/ Posts/ Products) for the website development before beginning the project.
Client must pay 70% advance payment for website development according to the selected package.
Client must pay 30% due payment within 3 days after completing the full project.
Creative Tech Park is not liable for any illegal/ copyrighted content uploaded to the website.
Free Support: 2 month
Charges per extra pages: 1000 taka
Charges per extra product: 500 taka (after completing package features)
Free Small 1 hour training for website (update yourself).
Free 2 month small updating. (basic updating without any design work)
All payment will go to “Creative Tech Park” account via account pay check or bank deposit.
Graphics Design
Client must pay 80% advance payment for the design according to the selected package.
Client must pay 20% due payment within 3 days after completing the full project.
All the design files (.ai/ .psd/ .eps/ .pdf/ .jpg/ .png/ .gif) will be delivered to the client after full payment.
Client can order revision according to the selected package.
All payment will go to “Creative Tech Park” account via account pay check or bank deposit.

Digital Advertising
Advertising cost on any digital platform is tentative.
Client can order revision according to the selected package.
Any advertisement offer may changes on emergency situation and special days.
Client must pay 100% advance payment for Digital Advertising according to the selected package.
Client must provide all information/ content/ guideline/ idea with work order before starting the project.
All payment will go to “Creative Tech Park” account via account pay check or bank deposit.